Privacy Policy for Dash Assistants
Last updated: September 14, 2023
1. Introduction
Dash Assistants ("we," "our," or "us") is committed to protecting the privacy of individuals who use our remote assistant services ("Services"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, or communicate with our assistants. By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
2.1. Personal Information:
Contact Information: Your name, email address, phone number, and mailing address.
Payment Information: If you make payments for our Services, we may collect payment card information or other financial information.
Communication Data: Information you provide when you contact our support team or communicate with our assistants.
2.2. Usage Information:
Log Data: We automatically collect information about your use of our Services, including your IP address, device information, browser type, and the pages you visit.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns.
2.3. Assistant Interactions:
Content: Information, documents, and data you provide to our assistants during interactions.
Metadata: Information related to your interactions with our assistants, including conversation history and preferences.
3. How We Use Your Information
We use your information for the following purposes:
To provide and maintain our Services.
To process payments and invoices.
To communicate with you, including responding to your inquiries and requests.
To improve our Services and develop new features.
To personalize your experience and provide recommendations.
To analyze usage patterns and perform data analytics.
To comply with legal and regulatory obligations.
4. Information Sharing and Disclosure
We may share your information with:
Third-party service providers who assist us in providing our Services.
Legal and regulatory authorities when required by law or to protect our rights.
5. Your Choices
Access and Update: You may access, correct, or update your personal information by contacting us.
Communication Preferences: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Cookies: You can control cookies through your browser settings.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services and as required by law.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Your Contact Information]
We are committed to addressing your concerns and resolving any privacy-related issues promptly.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.