CUSTOMER SERVICE REPRESENTATIVE
Live Chat
Enable round the clock chat support and ensure exceptional CSAT scores for your business.
Acquire More Leads
Live agents enable you to acquire a greater number of leads at contact points.
On Boarding and Acquisition Help
Your assistant can answer critical questions and guide customers before and during on boarding process.
Deliver Quote and Estimates
Live agents can produce custom quotes and estimates and can shorten sales cycle for your most interested prospects.
Order Processing and Refund
Your assistant can process orders, shipping, refunds and can connect with vendors / suppliers real-time.
Comprehensive Support
Dash CSRs will attend support calls, resolve issues, create and track tickets, update CRM, and more.
Live Customer Service for E-Commerce Brands, Marketing Agencies, Saas Apps, Healthcare Chains, Marketplace Platforms, Delivery Businesses, Enterprise Teams.
Give customers a way to reach you as soon as they need help. Dash Live Customer Support Reps (CSR) help with customer acquisition, on boarding, order processing, complaints, refunds and more. How Dash CSRs Help their Clients ?
Your customer support rep is dedicated to you, and can handle as many calls/inquiries as possible every day, throughout the month.
+1 949 424 9834
What Dash Offer...
Dedicated Talent
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time. Dash's assistants only work with one client, ensuring your work is prioritized.
Customer Success Manager
Full Customization
Award Winning Support
Full Availability
Training and Guidance
24/7 Quality Oversight & Supervision
Backup Available for Assistants
You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Dash.
Dash's Customer Support is available round the clock, and usually gets back within minutes
Dash Assistants are available 8 hours a day, 5 days a week. You pick the window!
Customize everything, from the way we operate, to the tools we use, to the processes we follow.
Dash also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Dash's Training & Development team
Your assistant isn't alone: they're supervised by both Dash's team captains and supervisors. Dash also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you. If quality is your goal, Dash remains the best choice in this industry.
Dash Offers all of his clients with best assistants and services and on top of that we make sure on all of our client's business run smoothly and for that we always keep a backup ready to cover up for assistants in case they are not there for any continuous 3 days.