E-COMMERCE ASSISTANT
Virtual Assistant for E-Commerce Stores. Don’t get bogged down by daily tasks; let our expert E-Commerce virtual assistants manage your store while you grow your brand.
Amazon or Shopify, Let Dash Assistant Handle All E-Commerce Tasks
Dash E-Commerce VAs help with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on.
Order Fulfillment
Your assistant ensures that customers receive products they ordered and processes returns or exchanges.
Shop and Marketplace Listings
Do you use marketplaces like Amazon, Etsy and Ebay? Your Assistant can help manage listings, orders, and more.
Process Returns and Refunds
Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.
Customer Support
Dash VA can help customers with support tickets, make shopping suggestions, join live conversations.
Maintain Store CRM
Whether you use Shopify, Magento or Woocommerce, your Dash VA is trained to manage your shop CRM.
Manage Inventory and Reorders
Dash Assistant can produce reports, schedule reorders, and manage inventory at your warehouse/3PL centers.
+1 949 424 9834
What Dash Offer...
Dedicated Talent
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time. Dash's assistants only work with one client, ensuring your work is prioritized.
Customer Success Manager
Full Customization
Award Winning Support
Full Availability
Training and Guidance
24/7 Quality Oversight & Supervision
Backup Available For Assistants
You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Dash.
Dash's Customer Support is available round the clock, and usually gets back within minutes
Dash Assistants are available 8 hours a day, 5 days a week. You pick the window!
Customize everything, from the way we operate, to the tools we use, to the processes we follow.
Dash also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Dash's Training & Development team
Your assistant isn't alone: they're supervised by both Dash's team captains and supervisors. Dash also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you. If quality is your goal, Dash remains the best choice in this industry.
Dash Offers all of his clients with best assistants and services and on top of that we make sure on all of our client's business run smoothly and for that we always keep a backup ready to cover up for assistants in case they are not there for any continuous 3 days.