E-COMMERCE ASSISTANT

Virtual Assistant for E-Commerce Stores. Don’t get bogged down by daily tasks; let our expert E-Commerce virtual assistants manage your store while you grow your brand.

Amazon or Shopify, Let Dash Assistant Handle All E-Commerce Tasks

Dash E-Commerce VAs help with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on.

Order Fulfillment

Your assistant ensures that customers receive products they ordered and processes returns or exchanges.

Shop and Marketplace Listings

Do you use marketplaces like Amazon, Etsy and Ebay? Your Assistant can help manage listings, orders, and more.

Process Returns and Refunds

Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.

Customer Support

Dash VA can help customers with support tickets, make shopping suggestions, join live conversations.

Maintain Store CRM

Whether you use Shopify, Magento or Woocommerce, your Dash VA is trained to manage your shop CRM.

Manage Inventory and Reorders

Dash Assistant can produce reports, schedule reorders, and manage inventory at your warehouse/3PL centers.

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What Dash Offer...

Dedicated Talent

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time. Dash's assistants only work with one client, ensuring your work is prioritized.

Customer Success Manager

Full Customization

Award Winning Support

Full Availability

Training and Guidance

24/7 Quality Oversight & Supervision

Backup Available For Assistants

You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Dash.

Dash's Customer Support is available round the clock, and usually gets back within minutes

Dash Assistants are available 8 hours a day, 5 days a week. You pick the window!

Customize everything, from the way we operate, to the tools we use, to the processes we follow.

Dash also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Dash's Training & Development team

Your assistant isn't alone: they're supervised by both Dash's team captains and supervisors. Dash also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you. If quality is your goal, Dash remains the best choice in this industry.

Dash Offers all of his clients with best assistants and services and on top of that we make sure on all of our client's business run smoothly and for that we always keep a backup ready to cover up for assistants in case they are not there for any continuous 3 days.

How to get Started

A Simple 4 step process...

1. Schedule an Intro Call

4. Work With Your Assistant

3. Set Up Your Account

2. Meet Your Success Manager

Schedule a 15-minute exploratory call and tell us about your goals and business needs. We'll show you how our free software works, and answer any questions you have about Dash Assistant.

Meet your Customer Success Manager (CSM) and start delegating your first tasks. Your CSM will not only help you get the ball rolling, they will also support you whenever you contact them!

You are welcome to use free software that comes with communication features to stay in touch with your assistant, a secure password sharing tool, as well as potentially access for several users, a workflow management tool, and more.

You are welcome to use free software that comes with communication features to stay in touch with your assistant, a secure password sharing tool, as well as potentially access for several users, a workflow management tool, and more.